Services
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Initial Consultation
All new clients will have a free 25 minute consultation via phone or video call. During this time, we will discuss your concerns, answer your questions, and determine if an evaluation is necessary. If services are for your child, a portion of the call may be used to interact with and get to know your child. This will assist in deciding what assessment measures will be used for the initial evaluation.
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Evaluation
Evaluation includes standardized/non-standardized testing, interpretation of results, professional report with test findings, as well as recommendations and goals. The total initial evaluation fee is dependent upon the extent of testing needed. Please note: An evaluation is required in order to begin therapy services. If a professional speech-language evaluation has been completed within the past 12 months, some testing may be waived. This will be discussed during your initial consultation call. If a client continues attending therapy for 12 months or more, a re-evaluation may be completed on a yearly basis.
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Therapy Session
This is the time when we work directly on improving speech/language skills. Therapy activities are interactive, engaging, and fun so that the most progress is made. Therapy sessions typically include direct interactions with the child/client. However, a parent coaching model may be utilized in some cases (e.g. children age 3 and under, AAC users). 1-2 sessions per week is typically recommended. Home practice activities and resources may also be provided on a weekly or bi-weekly basis in order to increase progress and carry over of skills into the home setting.
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Consultations after therapy begins
This service is for parents/guardians of children who are currently receiving speech-language therapy services through Lines of Communication Therapy, PLLC. Consultations are occasionally requested by parents or caregivers to discuss their child’s needs. Phone/video consultations that occur for longer than 15 minutes will incur a charge. Consultations that occur for 15 minutes or less are free of charge.
Payment Information
Lines of Communication Speech and Language Therapy, PLLC is an in-network provider with Blue Cross and Blue Shield of Illinois (PPO and Blue Choice).
We are currently an out-of-network provider for other plans/insurance companies. We can provide you with a monthly Superbill which may be used for clients to gain reimbursement from insurance companies (depending on your insurance plan).
If you are interested in insurance reimbursement, you need to contact your insurance company to verify your benefits and what the process is for reimbursement. Please call or email Lines of Communication Speech and Language Therapy, PLLC to receive a list of questions to guide the conversation with your insurance company. You will also be given information about your speech-language therapy provider, which your insurance company may need during the phone call.
We also accept private pay (credit or debit cards).
If you have an HSA/FSA, you may ask your insurance company if you can use your HSA/FSA funds for payment.
Payment is due on the same day of service using a secure online billing system.
No Surprises Act & Good Faith Estimates
Beginning January 1, 2022, if you’re uninsured or if you opt for self-pay (i.e. not going through your health insurance), healthcare providers (like Lines of Communication Speech and Language Therapy, PLLC) must provide you with an estimate of the expected charges before you get an item or service. This is called a good faith estimate (GFE).
Providers and facilities (like Lines of Communication Speech and Language Therapy, PLLC) must provide you with a GFE if you request one or after you have scheduled a service. It should include the expected charges for all items or services that are provided as part of the same scheduled experience. The provider must provide a list of all items and services associated with your care.
For more information please visit the Centers for Medicare and Medicaid Services (CMS) website.